Our Hotel

Privacy Policy

Privacy Policy

1. Controller

The entity responsible for data processing is:
Hotel Rügenschmiede
Poggenhof 25
18569 Schaprode
Email: kontakt@kranichpedia.de

2. Collection and Processing of Personal Data

We collect and process our guests' personal data exclusively within the framework of legal regulations (particularly the EU General Data Protection Regulation – GDPR – and the Federal Data Protection Act – BDSG).

Personal data is primarily processed for the following purposes:

  • Contract execution and booking management

  • Guest support and service

  • Billing and payment processing

  • Compliance with legal obligations

3. Cookies and Web Tracking

Our website uses cookies to enhance user-friendliness and to conduct statistical analyses of website usage. Cookies are small text files stored on your device and do not contain personal data unless you explicitly permit it.

You can prevent cookies from being stored by adjusting the relevant settings on your browser software; however, please note that if you do this, you may not be able to fully utilize all functions of our website.

4. Newsletter and Marketing Consent

If you have agreed to receive our newsletter or other marketing materials, we will use your personal data solely for this purpose. You can revoke your consent at any time without stating reasons – for example, via a link in the newsletter or by contacting us.

5. Data Security

We take all reasonable technical and organizational measures to protect your data from loss, destruction, unauthorized access, alteration, or distribution.

6. Rights of the Data Subject

You have the right to:

  • Access the personal data we store about you

  • Rectify incorrect data

  • Delete or restrict processing

  • Object to the processing

  • Data portability
    For exercising these rights or for questions about data protection, you can contact us at any time.